SERVICES MANAGEMENT. STUDY REGARDING BANKING SERVICES

Gheorghe Goje, Raul Goje

Abstract


Banking services management in the current economic context, should be directed to actions focused on customer satisfaction, service transparency, more active and deeper banking management in the communication.

Keywords


banking services management; customer satisfaction; banking institution

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LUCRĂRI ȘTIINȚIFICE MANAGEMENT AGRICOL

ISSN print 1453-1410
ISSN online 2069-2307
(former ISSN 1453-1410, E-ISSN 2069-2307)

PUBLISHER: AGROPRINT Timisoara, Romania
PAPER ACCESS: Full text articles available for free
FREQUENCY: Annual
PUBLICATION LANGUAGE: English

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Banat`s University of Agricultural Sciences and Veterinary Medicine “King Michael I of Romania” from Timisoara
Faculty of Management and Rural Tourism
300645, Timisoara, Calea Aradului 119, Romania

E-mail: tabitaadamov2003 [at] yahoo.com
Phone: +40-256-277439, Fax.: +40-256-277031