THE INFLUENCE OF CULTURE ON COMMUNICATION IN THE TOURISM SECTOR
Abstract
Tourism is a sector of activity in which intercultural contacts frequently occur. However, little research was dedicated to intercultural communication in tourism along the years. Our article underlines the importance of observing the cultural aspects with the intention of perfecting communication between participants in the process of creating and delivering the tourism product.
Keywords
Full Text:
PDFReferences
ALBU C.E., 2015, Intercultural Communication in tourism, Cross-Cultural Management Journal, Volume XVII, Issue 1(7), pp.7-14
BEAN S.R., MARTIN J.N., 2006, Touring culture(s). Intercultural communication principles and international tourism, în HINNER,M.B.(ED.)- A forum for General and Intercultural Business Communication, Frankfurt Am Main, Germany, Peter Lang
BOISSEVAIN J., 1996, Coping with tourists:European reactions to mass tourism, Providence, Berghahn Books
CUSHER K., BRISLIN R.W., 1996, Intercultural Interactions. A Practical Guide, Thousand Oaks, SAGE
GEORGIU G., 2010, Comunicarea interculturală. Probleme, abordări, teorii, Ed. Comunicare.ro, Bucureşti
GOMEZ-JACINTO L., MARTIN-GARCIA J.S, BERTICHE-HAUD’HUYZE C., 1999, A Model of Tourism Experience and Attitude Change, Annals of Tourism Research, 26(4), pp.1024-1027
GRIFFIN E., 2005, A first look at communication theory (6th ed.), McGraw-Hill, Boston
KIELBASIEWICZ-DROZDOWSKA I., RADKO S., 2006,-The Role of Intercultural Communication in Tourism and Recreation, Studies in Physical Culture and Tourism, vol.13., no.2., pp.75-85
KORZAY M, ALVAREZ M.D., 2005, Satisfaction and Dissatisfaction of Japanese Tourists in Turkey, Anatolia: An International Journal of Tourism and Hospitality Research, 16(2), pp.176-193
MACCANELL D., 2013, The tourist:A new theory of the leisure class, Berkeley, CA
MAOZ D., 2006, The Mutual Gaze, Annals of Tourism Research,33(1), pp.221-239
MARTIN J.N., NAKAYAMA T.K., 2014, Experiencing Intercultural Communication. An Introduction, McGraw-Hill
MCMULLEN M., 2017, Tourism and Intercultural Communication, in KIM, Y.Y.(Ed.)- The International Encyclopedia of Intercultural Communication, John Wiley and Sons, Inc
OOI C.S., 2002, Cultural Tourism and tourism cultures: The business of mediating experiences in Copenhagen and Singapore, Herndon, V.A., Copenhagen Business School Press
PATEL F., LI M., SOOKNANAN P., 2011, Intercultural Communication. Building a Global Community, SAGE
SAMOVAR L.A., PORTER R.E., MC DANIEL E.R., 2012, Intercultural Communication. A Reader, Wadsworth Cengage Learning
SAMOVAR L.A., PORTER R.E., 2004, Communication Between Cultures, 5th edition, Thomson Wadsworth
WOOSNAM K.M., NORMAN W.C., 2010, Measuring Residents’ Emotional Solidarity with Tourists: Scale Development of Durkheim’s Theoretical Constructs, Journal of Travel Research, 49(3), pp.365-380
YU J., LEE T.J., 2014, Impact of Tourists’ Intercultural Interactions, Journal of Travel Research, 53(2), pp.225-238
***REVISTA CAPITAL nr.2(1304), februarie-martie 2019
***UNWTO- Tourism Highlights, 2018 Edition
***(https://retargeter.com/blog/using-social-media-while-traveling/ (accesat în 17.03.2019)
Refbacks
- There are currently no refbacks.
Copyright (c) 2019 FLORIN-LUCIAN ISAC, SERGIU RUSU
This work is licensed under a Creative Commons Attribution 4.0 International License.
LUCRĂRI ȘTIINȚIFICE MANAGEMENT AGRICOL
ISSN print 1453-1410
ISSN online 2069-2307
(former ISSN 1453-1410, E-ISSN 2069-2307)
PUBLISHER: AGROPRINT Timisoara, Romania
PAPER ACCESS: Full text articles available for free
FREQUENCY: Annual
PUBLICATION LANGUAGE: English
______________________________________________________________________________________________
Banat`s University of Agricultural Sciences and Veterinary Medicine “King Michael I of Romania” from Timisoara
Faculty of Management and Rural Tourism
300645, Timisoara, Calea Aradului 119, Romania
E-mail: tabitaadamov2003 [at] yahoo.com
Phone: +40-256-277439, Fax.: +40-256-277031